Returns & Exchanges

The Boeing Store is committed to your satisfaction and offers a 30-day window for returns or exchanges on most merchandise in original condition. We aim to ensure every aviation enthusiast is completely satisfied with their purchase and the quality of our official gear.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and including a copy of the packing slip inside the box.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided through the portal and affix it to the outside of your package, covering any previous shipping marks.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; once received and inspected, your refund will be processed within 7-10 business days.